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Shipping Policy

Thank you for visiting and shopping at talejewelry.com. Following are the terms and conditions that constitute our Shipping Policy.

 

Domestic Shipping Policy

Shipment processing time

  • All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery delays can occasionally occur.

 

Shipment confirmation & Order tracking

  • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

  • Talejewelry.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

  • Talejewelry.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

 

Returns Policy

  • Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

 

 

 

 

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Free International Shipping When Purchase RM800 And Above
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